Privacy Policy

WHAT DO WE DO WITH YOUR INFORMATION?

When you signup or book a service, as part of the booking process, we collect the personal information you give us such as your name, contact no., address and email ID.

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address, which helps us know your browser and operating system.

We share the provided details with the technicians in order to fulfil your requirement. In case the technician is busy, we will share your details with an alternate technician and also notify you on this.

CONSENT

How do you get my consent?

When you provide us with personal information like your credit card details, while completing a transaction in placing or cancelling a booking, we infer that you are consenting to our collecting it and using it for that specific reason.

How do I withdraw my consent?

After opting in, if you wish to withdraw your consent for us to contact you and use/disclosure of your information you can contact us at support@hitechservicechennai.com

DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our terms of service.

PAYMENT

We use Razorpay for processing payments. We do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS),while processing payment. Your card data is used only until your purchase transaction is completed.

Our payment gateway adheres to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which collaborates with brands like Visa, MasterCard, American Express and Discover.

Links

When you click on outside links of our website/app, they may direct you away from our site. In such a case, we are not responsible for the privacy practices of other sites and we recommend you to read their privacy statements.

CALL MONITORING

Calls may be recorded for training and quality purposes. Recorded call will be used to improve quality of service.

SECURITY

To protect your personal information, we take adequate precautions and follow industry’s best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. But none would assure data security and so are we.

COOKIES

We use user cookies to account for the number of sessions used by the user and third-party cookies for analysis.

AGE OF CONSENT

When you browse our site, you imply that you are a major and provide us your consent to allow any of your minor dependents to use this site .

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify the privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we are liable to use and/or disclose it.